Privacy Notice

Dear Guests & Customers:

In terms of the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”) and the Regulations to the Law (the “Regulations”), Sensory Loft S. de R.L. de C.V. (“Hotel Las Casas B+B”), located at calle Las Casas No. 110 Col. Centro C.P. 62000 in Cuernavaca, Mor., informs you that all personal data collected by Hotel Las Casas B+B (including name, age, gender, nationality, home address, billing information, credit and/or debit and/or promotional card numbers, telephone numbers, email address, lodging preferences, special requirements, etc.) will be used, as applicable, for the following purposes:

  • Guest reception and check-in.
  • Lodging services.
  • Restaurant services.
  • Catering services.
  • Event planning services.
  • Provision of tourist and commercial services in general.
  • Billing.
  • Charging credit and/or debit cards for services provided by Hotel Las Casas B+B.
  • Quality and satisfaction surveys and evaluations of services.
  • Sending of promotional information, whether by documentary or electronic means, related to the products and services offered by Hotel Las Casas B+B.
  • In general, for the provision of services offered by Hotel Las Casas B+B and its affiliated and/or subsidiary companies.

Your personal data, collected by Hotel Las Casas B+B, will be duly protected in accordance with the security, administrative, technical, and physical provisions established in the Law and the Regulations to protect said personal data against damage, loss, alteration, destruction, or unauthorized use, access, or disclosure. It will be processed under the principles of lawfulness, consent, information, quality, purpose, loyalty, proportionality, responsibility, security, and confidentiality provided for in said Law and Regulations.

Hotel Las Casas B+B informs you that the personal data collected from you by Hotel Las Casas B+B may be transferred to entities within the company's interest group or those with which it has entered into hotel operation, franchise, or similar contracts, and/or third parties, domestic or foreign, solely for the purpose of fulfilling the purposes for which said personal data has been provided.

Additionally, Hotel Las Casas B+B informs you that, in accordance with Article 28 of the Law, you have the right to access, rectify, cancel, or oppose the processing of your personal data. To exercise this right, you must (i) send a request concerning your personal data, as provided in Articles 29 and 31 of the Law, addressed to our Personal Data Protection Department, located at calle Las Casas No. 110, Col. Centro, C.P. 62000, Cuernavaca, Mor., to the attention of the head of the Personal Data Protection Department, (ii) call + (52) 777. 318. 77. 77, or (iii) send an email to reservaciones@lascasasbb.com. You may also withdraw your consent for the processing of your personal data by sending a request through the means provided in this paragraph.

This Privacy Notice may be modified at any time by Hotel Las Casas B+B, and such modifications will be available for consultation at www.lascasasbb.com.

If Hotel Las Casas B+B does not receive your express objection to your personal data being processed in the manner and terms described above, it will be understood that you have tacitly granted your consent.

Sincerely

HOTEL LAS CASAS B+B

(SENSORY LOFT S. DE R.L. DE C.V.)

Thank you!!

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