Reservation Policy

Payment Policies:

You can book by making a deposit or bank transfer for 50% of the total cost of your stay, and the remainder to be paid on the day of your arrival. Or, if you prefer, you can provide us with your credit card details for check-in or a verification for 50% of the total cost, and the remainder to be paid on the day of your arrival. The details you will need to send us, if you wish to do so, are as follows:

Name:
Address
Card number:
Expiration date:
Security code:
Issuing bank

DEBIT CARDS NOT ACCEPTED

Cancellation Policies: Please note that:
All cancellations must be submitted in writing to: reservaciones@lascasasbb.com.

  • If you cancel or modify the reservation up to 15 days before the arrival date, the establishment will not charge a fee.
  • If you cancel the reservation 7 to 14 days before the arrival date, the establishment will charge 10% of the total stay.
  • If cancellation occurs less than 6 days before arrival, 100%% of the stay will be charged.
  • Cancellations during peak season (Easter Week, Spring Break, Summer Vacation, Thanksgiving, Christmas, New Year's, and public holidays such as September 16th, February 5th, March 21st, and May 5th) will incur a 100% charge of the stay.

EARLY DEPARTURE or NO-SHOW: 100% of the total will be charged
The stay.

Thank you!!

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